Got Questions?
Frequently Asked Questions
Everything you need to know about our handmade products, washing care, custom orders, and delivery.
Are the hand-painted clothes washable? Will the paint wash off?
Yes, 100% washable! We use specialized permanent fabric acrylics and textile mediums that are heat-cured into the cotton/denim fibers. For longevity, we recommend gentle hand washing or cold machine wash inside-out with mild detergent. Do not bleach or scrub directly on the artwork, and always iron on the reverse side.
How long do the cloth bouquets last compared to real flowers?
Our cloth bouquets are "Forever Blooms"—they never wilt, dry out, shed petals, or lose their vibrant colors! Hand-crafted from fine satin, silk, and organza, they make permanent keepsakes for weddings, birthdays, anniversaries, and home decor.
How do I place a custom order with my own reference photo or sketch?
Simply visit our "Custom Orders" page, select your preferred art category (painted clothing, cloth bouquet, or canvas painting), describe your vision, and upload your reference image. You can also specify your budget and target delivery date. Our artist will connect with you directly on WhatsApp to finalize the design before painting!
What payment methods do you accept? Are there extra gateway charges?
We accept direct UPI (Google Pay, PhonePe, Paytm, BHIM) with zero payment markup fees, and Cash on Delivery (COD) for ready-made items. When paying via UPI, you simply scan our QR code or pay to our UPI ID and provide the 12-digit UTR reference number at checkout.
What are your delivery charges and timelines across India?
We offer FREE Shipping on all orders above ₹999! For orders below ₹999, a flat shipping fee of ₹99 applies. Ready-to-ship items are dispatched within 24-48 hours and delivered in 3-5 business days. Custom painted items take 4-7 days for handcrafting before dispatch.
Can I request a custom size or supply my own denim jacket/hoodie for painting?
Yes! If you have a favorite denim jacket, kurta, or sneakers that you would like painted, you can courier your garment to our studio. Contact us on WhatsApp (+91 98765 43210) to arrange shipping your garment to our easel.
What happens if my package arrives damaged during courier transit?
We package every piece in multiple protective bubble layers and rigid art boxes. In the rare event of transit damage, please record an unboxing video and message us on WhatsApp within 24 hours of delivery. We will repair, replace, or refund your piece immediately.
Still have a question?
Speak directly with our studio artist on WhatsApp for immediate guidance.
Ask on WhatsApp